HBCS’s cloud-based Denial Management solution provides health systems advanced tools to identify, measure, resolve and prevent denials. It improves key financial and operational performance metrics (collections, cash flow, accounts receivable days outstanding, denial rate, and bad debt write-offs), driving initial denial rates below the industry best practice of 4%.
HBCS provides an “extended business office” approach to insurance follow-through. Aged and low balance claims are collected and adjudicated quickly and accurately, regardless of account age or financial class.
HBCS provides our skilled specialists with advanced technology to optimize workers’ compensation, motor vehicle accident insurance, and general liability claim accounts receivable.
HBCS provides skilled staff and leading-edge technology to optimize cash flow and accounts receivable as you change patient accounting platforms.
A Unique Blend of Technology and Talent
“HBCS has exceeded our performance expectations with their EDI Claims Management & Insurance Follow-Through services.”
Gene Reyes, Executive Director, Revenue Cycle – Riverside University Health System
HBCS does not utilize any off-shore staff. All work is performed by staff located in the continental United States from our operating locations in New Castle, Delaware and Wakefield, Massachusetts.
Our automated claims status technology triages these claims to retrieve payer status directly from the payer websites, and then routes the claims by status to the appropriate HBCS specialist for follow-through.
Yes, HBCS is prepared to handle and liquidate legacy system accounts receivable. We serve as the financial bridge during the conversion by continuing to follow-through on billed claims while your team transitions to the new system.
HBCS is national in scope and local in service. We have experience with Medicare, Medicaid, Managed Care, Commercial, Workers’ Compensation and Auto insurance follow-through throughout the country, working all payers at Day One or any other point in time. Our team includes seasoned Medicare specialists who are experienced with MAC jurisdictions across the country and utilize the FISS system to reprocess claims. Our Medicaid specialists have expertise in working with state agencies across the country.