HBCS Services

HBCS Industry Compliance

HBCS has a mature Compliance Program in place to manage our responsibilities with a focus on the Health Insurance Portability and Accountability Act (HIPAA), Fair and Accurate Credit Transaction Act (FACT), Fair Credit Reporting Act (FCRA), and Fair Debt Collections Practices Act (FDCPA) as well as specific state regulatory requirements. The HBCS Compliance Committee meets monthly to discuss compliance-related issues and provides guidance to the Compliance Officer.

Our annual continuing education program, as well as stringent new-hire training, emphasizes compliance through both web-based and live training.  HBCS thoroughly reviews all new staff to ensure that all professional and industry requirements are met for employment at HBCS.  In addition, annual risk assessments and procedural refinements also play a critical part in our Compliance Program.

HBCS’S internal web site contains all of our compliance procedures as well as shared Hospital-client procedures. Including:

  • HIPAA (Healthcare Insurance Portability and Accountability Act)
  • FACT (Fair and Accurate Credit Transaction Act)
  • FDCPA (Fair Debt Collection Practices Act)
  • FCRA (Fair Credit Reporting Act)
  • State Regulations

About HBCS:

Corporate Office

118 Lukens Drive

New Castle, DE  19720

(302) 552-8000

Massachusetts Office

701 Edgewater Drive

Wakefield, MA  01880

(781) 279-8465

Maryland Office

NorthGate Building 3

2424 Northgate Drive

Salisbury, MD 21801

(410) 219-5229