About HBCS
Our Promise
HBCS prides itself on delivering the highest quality accounts receivable management services to healthcare organizations. Our skilled, dedicated team combines leading-edge technologies with unparalleled expertise to consistently exceed customer expectations.
To this end, HBCS is also committed to a positive work environment that empowers our team members to reach their full potential.
Our History
HBCS opened its doors in 1985 to provide healthcare billing and collection services. Since then, we’ve served hundreds of healthcare clients throughout the United States. In fact, some of our clients have been with us longer than our competitors have been in business.
The company is based in New Castle, DE, with a regional office in Wakefield, MA.
Our Focus
HBCS exclusively serves the healthcare industry, with an emphasis on patient account resolution and follow-up services in the areas of insurance (governmental and non-governmental) and self-pay accounts.
We are also guided by the philosophy that billing is a crucial part of patient care. Accordingly, we strive to deliver the most positive customer service experience to maintain the esteem of your patients.
Our Results
HBCS clients consistently experience improved cash flow, reduced operating costs, and lower bad-debt expenses. What’s more, hospitals using our Complete Business Office Partnership typically report the lowest outstanding receivable statistics in the country.